Product information
Quality > Quantity
Only a limited number of units were manufactured per style in order to focus on quality and longevity. Backed with years of selective styling, quality, and fabrication, we understand the rare combination of trend and longevity. Our premium designs aim to stay within your budget while keeping you look sophisticated and on trend for as long as possible.
Frequency asked questions
hi@basix.shop for anything else
Can I make changes to my order after it's been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed in most occasions. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
How do I return my items?
You will need to cover all costs of returning any items to us yourself. If you have bought an item from us outside the United Kingdom and are returning any product(s) then we advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us. Please send your product(s) back to us at Basix, 37-39 Glenburn Road, College Milton North, Glasgow, G745BA, Scotland, UK.
Do you offer any further discount for bulk orders?
Yes, please reach out to us on hi@basix.shop with your requirements. Please remember to include as many details as possible i.e. colour, sizes and product name.
Do you ship outside the United Kingdom?
Yes absolutely, we have customers across the globe enjoying our products. At checkout, you can choose the destination country and associated costs will be displayed at the checkout.
Do you offer embroidary or customisation options?
We are able to offer these on orders over £100 and this will incur a further cost per product. Please email us on hi@basix.shop with the items you are looking to order and we can let you know about the costs.
